Orca Intelligence
Supply Chain Visibility and Intelligence for Profitable freight operations

Orca Intelligence has distinguished itself within the freight auditing sector by constantly maintaining its dedication to innovation and reinvestment in supply chain analytics technology. By providing real-time insights into logistical and operational challenges, the company delivers an unparalleled customer experience to enterprises aiming to reduce expenses and enhance supply chain efficacy.

Surpassing the basic tasks of verifying, rectifying, and disbursing freight bills, Orca equips clients with the requisite expertise and cutting-edge technology to make more informed decisions concerning freight operations. True to its namesake, the firm’s proprietary freight audit and analytics platform automates and improves freight payable processes, including audits, payments, invoice administration, claims processing, rating, and accounting.

The platform organizes raw supply chain information, furnishing distributors and sizable manufacturers in North America with refined data that enables them to discern prospects for cost reductions and enhanced efficiencies. Its interactive dashboard, customized to meet client needs, is replete with prescriptive analytics and scenario modeling and exhibits real-time critical intelligence reports that are crucial for supply chain decision-making.

Using artificial intelligence and machine learning, the platform scrutinizes pertinent vendor and carrier information, such as freight forwarder agreements, advanced shipping notices, and invoices procured from the client’s EDI. After extracting vital intelligence, the platform computes anticipated costs based on the contract and compares them with the invoice. Discrepancies from the projected costs are addressed by the Orca platform, which submits rectifications to the concerned vendor or contractor. In addition, it offers astute comparisons to help users select the most lucrative partners based on service, cost, and agreements. This automation process illuminates areas of error and presents clients with cost-saving opportunities.

“My brother and I decided on day one that we would reinvest every dollar back into developing industry leading supply chain software to help clients save time and money. Whether that goes toward creating efficiencies within the automation of our freight audit processes or toward creating new software outside of freight audit, it is within the scope of client’s transportation teams. Our commitment is to continue to push the limits of transportation software with our clients leading the direction we go in. I think that’s why not one of our clients has left us since Day one,” says Marco Grossi, co-founder of Orca Intelligence.

Along with streamlining the freight payable processes to increase efficiency, Orca’s aim remains to deliver exceptional customer experience. The platform is tailored to accommodate individual client requirements, adhering to a simple yet essential philosophy—each client’s supply chain is distinctive. This involves devising logic and systems that revolve around their specific rules, tolerances, and vendor contracts.

The company devotes a substantial amount of time to meticulously comprehending the supply chain decisions made by its clients’ senior management on a daily, monthly, and quarterly basis. This thorough understanding of their processes and scrupulous attention to detail allow Orca to customize the platform to relay critical intelligence vital for decision-makers.

Our commitment is to continue to push the limits of transportation software with our clients leading the direction we go in. That’s why not one of our clients has left us since Day 1

The organization meticulously selects a limited number of clients annually to assess their supply chain challenges. Orca then incorporates novel functionalities into the platform to overcome these challenges, thereby refining the overall freight operation process and implementing it for clients at no additional cost. This innovation process is perpetuated, providing clients with the resources to excel in freight-related operations.

Since its establishment in 2016, Orca has concentrated exclusively on enhancing its proprietary platform. This unwavering commitment to automating and optimizing freight account payables in accordance with clients’ unique supply chain operations has culminated in a 100 percent client retention rate and elevated customer satisfaction. It comes as no surprise that Orca Intelligence is recognized as Gartner’s top peer-reviewed freight auditor.